|  1-800-241-9747  |  Prime Executive Service  |   

|     1-800-241-9747     |      Prime Executive Service     |

FAQ’S2016-12-20T22:18:50-04:00

At Prime Executive, we want to make sure that you feel confident in choosing us for all of your car service needs. Please review the following questions that we commonly hear from our customers.  And, if you have any others, feel free to get in touch!

Can I arrange recurring corporate transportation?2026-08-21T07:15:39-04:00

Yes. Businesses can arrange recurring transportation based on their regular travel requirements. Prime Executive can coordinate schedules, pickup locations, routes, and vehicle requirements to create a consistent corporate transportation solution.

Can Prime Executive provide transportation for corporate events and conferences?2026-08-21T07:15:07-04:00

Yes. We provide transportation for corporate meetings, conferences, business events, executive travel, airport transfers, and group functions. Our team can coordinate multiple vehicles and scheduled pickups when required.

Can you provide corporate transportation for multiple employees or guests?2026-08-21T07:13:14-04:00

Yes. We offer corporate transportation DC solutions for groups of different sizes. Depending on your requirements, we can provide luxury SUVs, executive sedans, vans, shuttle vehicles, and larger group transportation.

Do you provide corporate transportation in Washington DC?2026-08-21T07:12:50-04:00

Yes. Our corporate transportation Washington DC services are designed for businesses, executives, government professionals, corporate teams, and event organizers. We can arrange transportation for individual travelers as well as larger groups.

What does your luxury car service in Washington DC include?2026-08-21T07:11:53-04:00

Prime Executive provides professional luxury car service Washington DC for executives, business travelers, VIP clients, airport transfers, meetings, and corporate events. Our service includes professional chauffeurs, luxury vehicles, flexible scheduling, and 24/7 availability.

Can I book a one-way or round-trip point-to-point service?2026-08-18T06:05:51-04:00

Yes. We offer both one-way and round-trip point-to-point transportation. Let our team know your pickup location, destination, travel date, and schedule so we can arrange the appropriate service.

What vehicles are available for long-distance chauffeur service?2026-08-18T06:05:28-04:00

Our fleet includes the Cadillac CT6, Lincoln Aviator, Cadillac Escalade, Chevrolet Suburban, Lincoln Navigator, luxury vans, and larger group transportation vehicles. We can recommend the right vehicle based on your passenger count and luggage needs.

Can I book transportation from Washington DC to New York City?2026-08-18T06:05:01-04:00

Yes. Prime Executive provides transportation from DC to NYC for business travelers, private trips, and multi-city travel. Our chauffeurs provide a comfortable and reliable journey between the two cities.

Do you offer car service from Baltimore to Washington DC?2026-08-18T06:04:07-04:00

Yes. Our car service Baltimore to DC provides comfortable and reliable point-to-point transportation between Baltimore and Washington DC for individuals, families, and corporate travelers.

Do you provide chauffeur service from Washington DC to Philadelphia?2026-08-18T06:03:39-04:00

Yes. Prime Executive provides professional chauffeur service Philadelphia and Washington DC for business travel, private trips, airport transfers, and other long-distance transportation needs.

Do you provide corporate ground transportation in DC and group tours?2026-08-16T06:01:56-04:00

Yes. Prime Executive provides corporate ground transportation in DC for meetings, conferences, employee groups, and business events. We also provide transportation for group tours in Washington and sightseeing trips throughout the DC metropolitan area.

Can I rent a van for group transportation in Washington DC?2026-08-16T06:01:20-04:00

Yes. Our van rental Washington DC services provide comfortable transportation for small and medium-sized groups, including corporate teams, families, school groups, and private events.

Do you offer Sprinter van rental in DC?2026-08-16T06:00:27-04:00

Yes. Our Sprinter van rental DC options are suitable for smaller groups, corporate travel, airport transfers, private events, and group outings. Our team can help you choose the appropriate vehicle for your group size.

How far in advance should I book a party bus rental in DC?2026-08-16T06:00:00-04:00

We recommend booking your party bus rental DC as early as possible, especially for weekends, holidays, prom season, weddings, and major events. Advance booking gives you a better chance of getting your preferred vehicle and schedule.

How many people can your group transportation vehicles accommodate?2026-08-16T06:02:34-04:00

Prime Executive offers transportation options for different group sizes, including luxury SUVs, Sprinter vans, shuttle buses, and larger motor coaches. We can recommend the right vehicle based on your number of passengers and travel requirements.

How far in advance should I book prom or wedding transportation?2026-08-14T05:30:17-04:00

We recommend booking your limo service for prom or wedding transportation as early as possible, especially for popular dates and weekends. Advance booking helps ensure your preferred vehicle and schedule are available.

Can you provide transportation for large wedding parties?2026-08-14T05:29:40-04:00

Yes. Prime Executive can arrange transportation for larger wedding groups using luxury SUVs, vans, shuttle vehicles, and buses. Our team can help coordinate vehicles and schedules based on your guest count and event requirements.

Do you provide wedding transportation in Washington DC?2026-08-14T05:29:03-04:00

Yes. We provide wedding transportation Washington DC for couples, bridal parties, family members, and wedding guests. Transportation can be arranged between homes, hotels, ceremony venues, reception locations, and airports.

Do you provide limo service for prom in Washington DC?2026-08-14T05:28:39-04:00

Yes. Prime Executive provides professional limo service for prom throughout Washington DC and surrounding areas. We offer luxury sedans, SUVs, vans, and group transportation options for students, friends, and families.

What vehicles are available for prom limousine service?2026-08-14T05:28:09-04:00

Our prom limousine service includes luxury sedans, Lincoln Aviator SUVs, Cadillac Escalade, Chevrolet Suburban, Lincoln Navigator, luxury vans, and other group transportation options based on availability and group size.

Can you provide corporate ground transportation in DC for organizations?2026-08-08T06:45:33-04:00

Yes. Our corporate ground transportation in DC services can support employee transportation, corporate events, conferences, group outings, and other organizational travel needs.

What types of vehicles are available for school and church transportation?2026-08-08T06:44:08-04:00

Our fleet includes passenger vans, luxury SUVs, shuttle buses, and motor coaches. We can recommend the right vehicle based on your group size, destination, luggage, and transportation requirements.

Do you offer van rental in DC for small groups?2026-08-08T06:43:40-04:00

Yes. Our van rental DC options are suitable for smaller school groups, church groups, staff transportation, and private outings. Our team can help you select the appropriate vehicle for your group size.

Can you provide buses for trips to Washington DC?2026-08-08T06:42:59-04:00

Yes. We provide bus trips to Washington DC using shuttle buses and motor coaches for schools, churches, sporting groups, educational programs, and other organizations.

Do you provide DCPS transportation for school trips?2026-08-08T06:42:25-04:00

Yes. Prime Executive provides reliable group transportation for schools and educational organizations throughout Washington DC and surrounding areas. We can arrange transportation based on your group’s size, schedule, and destination.

Do you provide transportation for conferences and group tours in Washington DC?2026-08-07T12:00:18-04:00

Yes. In addition to employee transportation, Prime Executive also provides shuttle services for conferences, business events, and group tours in Washington DC using luxury vans, mini buses, and motor coaches.

Which businesses can benefit from your shuttle services?2026-08-07T11:59:53-04:00

Our corporate ground transportation in DC is ideal for corporate offices, government agencies, hospitals, universities, hotels, business parks, and residential communities that require reliable employee transportation.

What vehicles are available for employee shuttle transportation?2026-08-07T11:59:29-04:00

Our fleet includes luxury SUVs, executive sedans, shuttle vans, mini buses, and motor coaches, making it easy to provide dependable shuttle service Washington DC for teams of all sizes.

Can you customize DC corporate shuttle service routes?2026-08-07T11:57:42-04:00

Yes. Our DC corporate shuttle service is fully customizable based on your company’s office locations, employee schedules, and transportation requirements.

What is an employee shuttle service DC?2026-08-07T11:07:04-04:00

An employee shuttle service DC provides safe and reliable transportation for employees between offices, transit stations, parking areas, and designated pickup locations. Prime Executive offers customized shuttle solutions for businesses across Washington DC.

How far in advance should I book my airport transfer?2026-08-07T08:38:42-04:00

We recommend booking your car service Washington DC Reagan Airport at least 24 hours in advance to ensure your preferred vehicle is available. However, we also accommodate last-minute reservations whenever possible.

What vehicles are available for airport transportation?2026-08-07T08:37:50-04:00

We offer luxury sedans, executive SUVs, shuttle vans, mini buses, and motor coaches. Whether you’re traveling alone or with a large group, we’ll match you with the right vehicle for your airport transfer.

Do you monitor flight delays for airport pickups?2026-08-07T08:40:40-04:00

Absolutely. Our DC airport car service includes real-time flight tracking, allowing our chauffeurs to adjust pickup times for delayed or early arrivals at no extra hassle for our clients.

Do you offer Reagan Airport car service to Dulles and BWI?2026-08-07T08:36:25-04:00

Yes. Our Reagan Airport car service includes transportation to and from Reagan National Airport (DCA), Dulles International Airport (IAD), Baltimore/Washington International Airport (BWI), Union Station, hotels, offices, and surrounding cities.

Do you provide car service Washington DC Reagan Airport 24/7?2026-08-07T08:35:53-04:00

Yes. Prime Executive offers car service Washington DC Reagan Airport 24 hours a day, 7 days a week. Whether your flight arrives early or late, our professional chauffeurs are available for reliable airport pickups and drop-offs.

Can you help me understand my invoice?2016-12-20T23:29:42-04:00

There are several fees that we must look at when determining your bill. Here are some of those fees:

  • A $10.00 charge for late night (after midnight) pickups and early morning (before 5am) pickups.
  • A 7% fuel surcharge is added on a month to month basis, only if fuel goes above $4.00/gal.
  • The Gratuity (tip) is 20% of the base rate.
  • The 8% service charge is a typical business fee for all credit card charges, due to the banks holding our money until payment is sent to us.
  • There is a $15.00 charge for any extra stop, within a zone (city) that the chauffeur has to make during a client’s ride.
  • There is a $15.00 charge added to the base rate, for any child or booster seat that we have to provide.
  • Tolls & Parking fees are charged to the base rate.
  • Sometimes there could be a charge for wait time of $12.00 for every 15 minutes . This usually happens when the chauffeur has to wait because the client is more than 15 minutes past their prearranged pickup time. For airport arrivals, Prime’s policy is a 30 minute grace period for all Domestic arrivals and 45 minutes for all International arrivals.

If you have any additional questions, please feel free to get in touch via our contact form or give us a call!

Can I set up an account so you can bill me?2016-12-21T00:14:54-04:00

There are two types of rental accounts we have applications for. First is a Credit card account for an individual. You supply us with a credit card number that we will keep on file and bill during the months that you rent with us. Second, is a corporate account that you must fill out ahead of time to be processed; this is typically only for multiple users. Supply us with an email or fax number and we can send you either application.

What are your airport pickup procedures?2016-12-20T23:35:03-04:00

In the Washington metro area, we service Dulles International, Baltimore & Washington International and Reagan National airports, as well as every regional or private terminal. Pickup at BWI & Dulles are always at your baggage claim carousel for domestic arrivals and Customs greeting area for international arrivals. We are not allowed to pick up at the curbside arrival area. The driver will be holding your name sign.

Reagan National allows for curbside pickup, so we ask the client to call our 800-241-9747 number after picking up your baggage. Upon calling our office, you will be asked which door number you will be exiting. Please exit to the outside second curb. Your driver will pull up to the curbside with your name sign in the side passenger window. If inside baggage claim pickup is requested, there will be a $10.00 additional fee to the base rate.

Do we have to pay for the extra time if traffic is bad?2016-12-21T00:00:47-04:00

Yes! Since we cannot control traffic events and no organization seems to be able to, the client is responsible for the time they are renting the vehicle on all hourly trips.

What extra charges may occur while we are renting one of your vehicles?2016-12-20T23:53:04-04:00

You will be charged for any tolls incurred during your car rental. There is a $250.00 cleaning fee for any extraordinary mess.  Examples include: stains due to client spilling a staining beverage, client throwing up, smoking, etc. Fees for damage incurred to our vehicle by client or their guests, Insurance claims, etc. During point-to-point transfers, any additional stops are charged $15.00 per.

Can we drink alcohol in your vehicles?2016-12-21T00:08:59-04:00

No. There are parameters. We, by law, cannot provide you with alcohol. That requires a Beverage License. Secondly, no one underage is allowed to drink alcohol in our vehicles. Our Drivers have been trained to card anyone looking 25 years or younger. If clients try to break this law, our Drivers have been instructed to pull over and stop the vehicle. Any continued underage drinking in our vehicles will result in the client being immediately returned to their pickup place and fully charged for the rental. Due to the Open Container law there is no drinking of alcohol is our sedans or vans.

If we book your vehicle for 4 hours and want it longer, can we use it longer?2016-12-21T00:09:44-04:00

That depends on whether there is another booking after yours. Usually that is not a problem. We understand there are times when events may run long. We allow you a 15-minute grace period to run over. At 16 minutes you will be charged for an additional hour.

Can we smoke in your vehicles?2016-12-21T00:11:15-04:00

No.  All of our vehicles are Non-smoking vehicles because it is so difficult to get the smell out once smoking has occurred in them. Should your guests decide to smoke anyway, there will be a $250.00 cleaning fee added to your credit card bill.

Can Prime help me with car services in other cities?2016-12-21T00:27:15-04:00

Prime Executive Transportation Services has a network of ‘hand-picked’ affiliates in 400 cities across the U.S. Every one of these affiliates has been personally qualified by Prime’s Management Team. Each one has met the high standards for car services that you have come to know through your travels with us.

Every Affiliate is a leader in that city. They have been screened for qualified Insurance levels, new model Lincoln Series L and black sedans.  Professional chauffeurs in black suits carrying name signs will ‘meet & greet’ you at the baggage carousel and assist you with your luggage. Please give us 24-hour notice, if possible.  However, in a tight situation, we’ve arranged national rides in as little as 4 hours.

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Whether you're curious about our vehicles, drivers, or services, we'd love to hear from you!
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